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The University of Bradford has developed this app in partnership with the Office for Students, My Wellbeing College of Bradford District Care Foundation Trust, the Working Academy and the Students’ Union.

The University was successful in receiving funding from the Office for Students for this project titled Digital Solutions to Cultural Barriers to Accessing Mental Health Support for South Asian Students to improve the take up of mental health support by South Asian students.  Although targeted at South Asian students, all project activities will be available to the whole UoB community.

Accessibility Statement

Accessibility statement for the UoB/Well Mobile App

This statement covers how the mobile app UoBWell, published by Working Academy Ltd on 22nd November 2021, meets compliance with the Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Zoom in up to 200%
  • The mobile application can be used without specific touchscreen or device manipulation gestures
  • Use the application without encountering any flashing, scrolling or moving text
  • Operate the application through written text information, whereby colour and sound is not used to solely convey any information
  • Use with both Android and Apple devices and requisite other options

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

Feedback and contact information

We are always looking to improve the accessibility of this website. If you think we’re not meeting accessibility requirements, please contact: uobwell@bradford.ac.uk. We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Technical information about this website’s accessibility

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At the time of writing, we are not aware of any content that is not out with the scope of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 4th October 2021. It was last reviewed on 4th October 2021.

This mobile application was last tested by using an Apple iPhone XR and Android Galaxy A40. We tested using


WAVE is a suite of tools for facilitating web accessibility evaluation by providing a visual representation of accessibility issues within the page. There is an online service at https://wave.webaim.org/, Firefox and Chrome browser extensions, an online API service, and a stand-alone API product.

** Accessibility Checker by Intent Based 

A free web-based audit tool that scans your website for current WCAG standards. Its uniqueness is the presentation of the errors it finds on your website. For every error the scanner finds, you will receive a detailed explanation about it, whom it affects and multiple options on how to solve it.

https://www.accessibilitychecker.org/, Version: 1, Released: 2021-Jun-20

The checks were to identify if the site;

Privacy Statement

UoB/Well Privacy Statement

www.uobwell.co.uk ‘UoB/Well’ is managed by Working Academy with third party hosting services provided by SiteGround and Google cloud hosting.

The site is owned by the University of Bradford working in collaboration with project partners as part of Office for Students (OfS) project. The University of Bradford  is the data controller for pages starting with www.uobwell/.

If you follow a link to another organisations site or service link from www.uobwell/ pages, that organisation will:

  • be the data controller
  • be responsible for processing any data you share with them
  • publish and manage their own privacy notice with details of how to contact them

UoB/Well servers collect the following analytics: 

  • Internet Protocol (IP) address of computer being used
  • web pages requested
  • referring web page
  • browser used
  • date and time

UoB/Well does not associate this data to individual user identities.

Google Analytics processes anonymised information about:

  • the pages you visit on UoB/Well
  • how long you spend on UoB/Well page
  • how you got to the site
  • what you click on while you’re visiting the site

We do not store your personal information through Google Analytics (for example your name or address). We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are. We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.

How we use the data Data collect information through Google Analytics to see how you use the UoB/Well site and see how well the site performs on your device. We do this to help:

  • make sure UoB/Well is meeting the needs of its users
  • make improvements, for example, improving site search
  • make performance improvements, for example improving page load time and data usage

Use of collected information: UoB/Well will only use personal information collected from this site for the purpose of communication back to individuals who contact us via the site.

  • UoB/Well uses browser-IP-address information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is used to improve Web presentation and utilisation. IP address information may also be used for troubleshooting purposes.

Distribution of collected information:UoB/Well will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.

  • UoB/Well will not distribute or sell personal information to third-party organisations.

This Privacy Statement does not apply to other University of Bradford web sites. You should review the privacy statement posted on other University of Bradford site when you visit them.

Privacy Statement Revisions: This Privacy Statement was last revised on 4th October 2021. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the web site.

Responsibility for External Sites:This website contains links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not  review, control, or monitor the privacy practices of web sites operated by others.

We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.

While using this website, you may encounter hypertext links to the Web pages of third-party websites we do control the content or information practices of external organisations.  We recommend you review the privacy statements of these organisations.

Cookie Statement

Cookies are files saved on your phone, tablet or computer when you visit a website.

UoB/Well uses WP Cerber which is a piece of software which protects websites and makes them secure.  WP Cerber generates and sets several browser cookies with the sole purpose of securing the website by detecting and mitigating malicious activity. All these cookies have randomly generated names and contain randomly generated values. No personal or sensitive data is stored in the cookies.

Those cookies allow WP Cerber to distinct logged in users and non-logged in visitors as well as search engine bots and spammers.

Based on the set of cookies in a request, WP Cerber restricts access to protected areas, the login form, and the UOB/Well CMS dashboard.

Project Partners

UOB logo
OfS logo
Bradford District Care Foundation Trust Logo
My Wellbeing College Logo
ubu logo